Thank you for your inquiry. Here is a summary of our refund policy:
- Full Refund: Available within 48 hours of payment or check-in. After this, a full refund is only possible if the specified days are rebooked.
- Post Check-In: No refund is available if you have already checked in.
- Switching Rooms & Missed Dates: No refunds for downgrading to a less expensive room or for missed dates.
- Rescheduling: one-time rescheduling is possible if notified at least 48 hours before the original booking date.
- Partial Refunds: In the event of
unresolved issues during your stay, a refund for half of the night can be arranged. - We are here to assist you with any questions or adjustments. Thank you for considering our services, and we look forward to welcoming you!